Gary Robert Dymock
Flexible, mature and pro-active self-starter with more than ten years experience in IT; covering a wide range of technologies and systems. Broad experience of diverse businesses including technological, financial, construction and public sector. Task-oriented and skilled in delivering technical solutions to all levels of technically proficient staff. A gifted communicator, combining rarely-found customer focus with technological experience and a passion for project delivery. Seeking a position offering the possibility to deliver excellent service and enhanced value. I hit the ground running and I deliver.
Wintel Support PTS/SITA June 08 – April 09
Supporting Server 2003/Active Directory/Share Point and Exchange 2003 on HP Proliant hardware. Hardened domain security, cleaned and standardised AD accounts and toughened-up group policy. Updated estate via SMS and WSUS and deployed SP3. Managed Anti-Virus solution, reducing infections to zero.
Delivery Support CfBT Education Trust April 08 – June 08
New installation project across five South London offices. Commissioned and delivered hardware. Problem-solving, user training and support of project and users into BAU status. Windows Server 2003 Active Directory, Vista build and deploy, Citrix and Notes 8 administration and documentation
Support/Consultancy Twin Systems Mar 07 – Jan 08
Windows 2003 Servers, NAS/SANs, 2003 Active Directory, SharePoint Admin, Exchange 2003, SMS, Citrix administration and SBS. Vista, XP, Win 2K and OS X. Investigative, advisory and remedial services, including Disaster Recovery, network design, planning and delivery, server build and implementation. Desktops, notebooks thin client and printers.
3G/Wi-Fi Delivery Project Norwich Union Aug 06 –Jan 07
Delivered Wi-Fi and Mobile data solutions to premier clients. Supported a pilot program into a 100% delivery, under budget and ahead of schedule. Communicated, co-ordinated and supplied the hardware and provided technical support to conclude the project to 100% connectivity. Provided documentation to decision-makers and support staff. Active Directory and Notes administration.
Migration Support Surfrose Ltd Apr 06 – Jun06
Exchange 5.5 to 2003 migration. NT4 accounts into the 2003 Active Directory domain. Rationalized accounts, shares and trusts on a 2003 domain on G3 Proliant servers.. System Migration/Update Pinnacle Insurance Jan 06 – Apr 06 Planned and delivered MS Exchange to Lotus Notes migration. Client liaison throughout the organization to completion. Produced office and comms design documentation to internal standards. Implemented desktop refresh to standardized XP and Altiris.
Financial Services Roll-Out Norwich Union Aug 04 – Dec 05
Upgrade and migration of NT4 domains to a single-domain 2003 Active Directory. Scripted account and data migration, issue management and resolution. Nationwide FSA-compliance laptop refresh and platform unification. Audited and project-managed site roll-outs, managed inexperienced team. XP/Lotus Notes/MS Office 2003. Radia deployment.
Hardware and Database Support Grant Thornton Jul 04
Repaired failed server and recovered/rebuilt MS SQL database. Integrity and validity testing and extraction of data supplied to clients.
Second-Line Support ITNET/Herts CC May 04 – Jul 04
Windows 2000 workstations with Netware/Notes/Office and bespoke apps over Citrix. System administration for Netware – Console1/NW Admin, Notes and Citrix admin.
Project Manager Grant Thornton Apr 2004
Decommissioned network and implemented shutdown of project; final backups and termination of services. Secure destruction of data, equipment disposal and clearance of site. Refresh/Roll Out Project Clancy Group Feb 04 – Apr 04 Implemented corporate laptop refresh project XP using Altiris and Ghost. Designed the builds, ensured licence compliance, migrated data and delivered user training. Provided backup images and managed the configuration server. Produced asset and OS documentation.
IT Manager Grant Thornton/ITV Digital Nov 02 – Nov 03
Working for Computer Forensics on investigation/liquidation, managed five IT staff. Network management, data recovery, analysis, confidential support and business continuity for a 40 user site. Windows Server 2003, Exchange 2000 and XP.
Second-Line Support Analyst 3Com (Europe) Ltd 1994 – 2001
Senior support engineer for 900 client site. Supported post-room to CE with speed, efficiency and courtesy ensuring maximum productivity and performance. Windows 2000, Netware, Notes and MS Office.
Windows Server 20003/2000 Active Directory - MCSE NT4
Novell Netware & Novell GroupWise
Lotus Notes 4, 5, 7.5 and 8,
Exchange 5.5, 2000, 2003
Ghost, Altiris, Radia, Veritas/Symantec
Vista, XP, Win 2000, NT4, Mac OS X
MS Office Professional; 2000, XP, 2003, 2007
LanDesk, Assyst and Track-It,
Sage CRM
Windows 2000, Netware 5 Administration, NT4 Server, NT4 Workstation
Lotus Notes Administration R7
Symantec Anti-Virus Corporate
MS SMS, MS TCP/IP
City & Guilds Networking
BTEC ONC - Distinction - Computer Studies
BTEC ONC - Distinction - Business Studies
3 O-Levels
2 CSEs
Clean current driving licence
Non-smoker